Pricing

Billed Monthly
Billed Yearly 2 months off

Solo

$49/mo

14-day free trial

Billed annually (you save 15%)

Workspaces
Teammates
Ext. Rating Services
Published Videos
Removeable Branding in Widgets
Video Editor (with Transcription & Subtitles)
Video Editor Minutes / month
Video Call Support

Solo

$49/mo

14-day free trial

Billed annually (you save 15%)

1
2
50
Yes
Yes
20

Pro

$199/mo

14-day free trial

Billed annually (you save 15%)

10
15
50
1000
Yes
Yes
500
Yes

Solo

$49/mo

14-day free trial

Billed annually (you save 15%)

Workspaces
Teammates
Ext. Rating Services
Published Videos
Removeable Branding in Widgets
Video Editor (with Transcription & Subtitles)
Video Editor Minutes / month
Video Call Support

Solo

$41/mo

14-day free trial

Billed annually (you save 15%)

1
2
50
Yes
Yes
20

Pro

$166/mo

14-day free trial

Billed annually (you save 15%)

10
15
50
1000
Yes
Yes
500
Yes

Solo

$49/mo

14-day free trial

Billed annually (you save 15%)

Workspaces
Teammates
Ext. Rating Services
Published Videos
Removeable Branding in Widgets
Video Editor (with Transcription & Subtitles)
Video Editor Minutes / month
Video Call Support
Trust Watermark in Videos

Solo

$49/mo

14-day free trial

Billed annually (you save 15%)

1
-
2
50
Yes
Yes
20
-
-

Pro

$199/mo

14-day free trial

Billed annually (you save 15%)

10
15
50
1000
Yes
Yes
500
Yes
-

Are you an Agency?

For large businesses we will provide you a custom pricing.

Full Feature Comparison

  • Free
  • Solo
  • Standard
  • Pro
Account limits FreeSoloStandardPro
Account limits
$3999
/year
$3999
/year
$3999
/year
$3999
/year
Collected text testimonials 1 unique domainUnlimitedUnlimitedUnlimited
Collected video testimonials1kUnlimitedUnlimitedUnlimited
Collected customer videos from YouTube / Facebook / Instagram / VimeoUnlimitedUnlimitedUnlimitedUnlimited
Displayed video testimonialsUnlimited50200500
Add existing testimonialsUnlimited
Video download / upload10
Team members315
Branding removal
Rich Snippet
Get started Start Free TrialStart Free TrialStart Free Trial
  • Free
  • Solo
  • Standard
  • Pro
Collect testimonials FreeSoloStandardPro
Collect testimonials
$3999
/year
$3999
/year
$3999
/year
$3999
/year
Interactive forms Unlimited Unlimited Unlimited
Smart forms
AI-personalized Testimonials
Video message
Guidelines
Live testimonial preview
Ask for social media profile & website links
Custom consent checkboxes
‘Thank You’ page
‘Review us on’ buttons
Localization for forms
Automatic email notificationsSD
Get started Start Free TrialStart Free TrialStart Free Trial
  • Free
  • Starter
  • Off the Ground
  • Business
Collect ratings FreeStarterOff the GroundBusiness
Collect ratings
$3999
/year
$3999
/year
$3999
/year
$3999
/year
5-star online surveys Unlimited Unlimited Unlimited
NPS surveys Unlimited Unlimited Unlimited
Internal surveys UnlimitedUnlimitedUnlimited
Interactive surveys
Add custom rating categories UnlimitedUnlimitedUnlimited
Ask to leave a testimonial
Ask for a reason if the rating is low
‘Thank you’ page
Get started Start Free TrialStart Free TrialStart Free Trial
  • Free
  • Solo
  • Standard
  • Pro
Invite customers and clients to leave feedback FreeSoloStandardPro
Invite customers and clients to leave feedback
$3999
/year
$3999
/year
$3999
/year
$3999
/year
Share forms and surveys via links
Add forms and surveys directly to web pages
Integrated email services
Get started Start Free TrialStart Free TrialStart Free Trial

FAQs

Once your free trial ends, you can keep using the full version with a paid plan.

We use a software sales platform called Paddle. There, you can pay via credit card and Paypal.  You will receive an invoice addressed to your business address if necessary.

VAT is not included in our plan prices. As most Trust customers are businesses, they do not owe VAT and thus we charge the advertised flat price. VAT is still due for consumers and may be applied on all plan prices (ie. non-business entities). If you are an EU business, make sure you enter your EU VAT number to prove your business status and thus remove VAT from the price. If you are located outside the EU, we won’t charge any VAT, regardless of your business or consumer status.

In a custom Agency plan, you need to define the number of websites, team members, external rating services, public testimonials, rating responses and unique visitors per month for your account according to your business needs.

You get an agency (admin) account with a certain amount of sub-accounts.

Each of your clients / customers needs to create a sub-account. In the sub-account itself the features remain the same, except for creating additional sub-accounts. 

Each sub-account can add as many team members as its Agency plan allows.

Both agency and sub-accounts can set custom domains for customer feedback forms (this feature is planned for the next year for the Business plans only).

The video testimonial platform to shine online without the tech headaches

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