Trust vs TrustPilot

Looking for the best TrustPilot alternative?

Trustpilot is a customer review management tool

TrustPilot has set the industry standard for reviews. Collecting reviews with stars is fairly simple here, because all you have to do is send out invitations from their dashboard and watch them roll in.

Trust offers the same feature for reviews and even more

Speaking of reviews, Trust offers similar features: you can send feedback surveys right from the app, then give the green light or not. What’s more, video testimonials and ratings will take your online reputation to the next level.

Video testimonial tool
Trust Logo
TrustPilot Logo
Testimonial & rating features
Testimonials
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Video testimonials
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YouTube & Facebook customer-generated videos
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Ratings with reviews
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Service reviews
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Product reviews
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Location reviews
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Aggregate customer rating from review platforms
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Rich Snippet stars
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Collect testimonials
Forms (testimonial request forms)
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Interactive forms (testimonial landing pages)
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(Coming soon)

Video messages (greet customers with a pre-recorded video)
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Guidelines (custom instructions to get best testimonials)
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Live Previews (customers can see a live preview of their testimonials)
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Ask for social media profile & website links (display them as a part of testimonial for more social proof)
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Consent checkbox
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eContracts signing (GDPR compliant consent to show customers' testimonials)
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'Review us on' feature (ask customers for a review on other platforms)
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Collect ratings with reviews
5-star online surveys
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NPS surveys
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(Coming soon)

Internal surveys
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Customers need a profile to leave a review
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Share forms and surveys
Share forms and surveys via links
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Add (embed) forms and surveys directly to a website page
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Integrated email services
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Contacts & Email automation

(Added to Trust's roadmap)

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Integrated SMS services

(Added to Trust's roadmap)

Survey Cards & QR Code
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Display testimonials & ratings
Profile page

(Added to Trust's roadmap)

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Widgets for testimonials
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Widgets for ratings with reviews
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Email widgets
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Pop-ups
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Badges / TrustBoxes
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Floating Stars
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Wall of love
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Marketing assets
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Integrations
Import reviews from other platforms
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(Coming soon)

Import overall rating from other platforms
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(Coming soon)

Public API

(Added to Trust's roadmap)

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Webhooks

(Added to Trust's roadmap)

Customization
Custom domain for forms and surveys (CNAMEs)
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(Coming soon)

Localization for forms and surveys (translation into different languages)
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(Coming soon)

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Custom fonts & colors for forms and surveys
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Full library of ready-made templates for widgets, pop-ups and badges
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Custom settings for widgets, pop-ups and badges (webpage fonts & colors)
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Other features
Reply to ratings with reviews
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Analytics
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Integrated video hosting solution
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Teleprompter in the video recorder
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Data import
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Data export
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Plans & Pricing
Offers Trial
14 days
Offers Free Plan
  • Company and Location profile pages with ads
  • 100 review invitations a month
  • 1 widget to display the current review count
  • 1 'Review Collector' widget
  • Basic performance report
Starter (Standard) Plan

$7* / month

  • 1 website
  • 2k unique visitors a month
  • 20 testimonials
  • 50 rating responses a month
  • 1 external rating service
  • Unlimited other features

* If billed annually

From $200 / month, billed annually

  • No ads
  • 500 review invitations a month
  • 8 TrustBox widgets
  • Detailed performance report
Off the Ground Plan

$41* / month

  • 3 websites
  • 20k visitors a month
  • 200 testimonials
  • Video in HD
  • 200 rating responses a month
  • 5 external rating services
  • 5 eContracts a month
  • 1 team member
  • Unlimited other features

* If billed annually

Prices vary based on add-ons

Business (Enterprise) Plan

$83* / month

  • 10 websites
  • 100k visitors a month
  • 15 external rating services
  • 10 eContracts a month
  • 5 team members
  • Removable branding
  • Unlimited other features

* If billed annually

Custom pricing

Agency Plan
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(Custom pricing)
Free installation and coaching
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Live chat and video support
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Discount if billed annually
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Offers only annual plans